D7net
Home
Console
Upload
information
Create File
Create Folder
About
Tools
:
/
usr
/
share
/
bug
/
libjuh-java
/
Filename :
presubj
back
Copy
Reporting a bug against LibreOffice -------------------------------------- I) Make sure it's a LibreOffice bug after all: #398923 and its friends for example are not. Set the Version: header right. If you found a bug in a specific version, set that as version:, even if you in the meanwhile upgraded. If you are on an up-to-date version and tried old versions and they have the bug, too, set the Version: header to the earliest version you found it in (of course, if versions inbetween don't have the bug use the version in which it reappeared and sustained to the current version) II) Check on the BTS (http://bugs.debian.org/src:libreoffice) whether the bug already is reported. Do *NOT* report a new one then. For judging whether it's already reported, read *ALL* the bugs, think, try and use common sense. III) If you have crashes with a document, try another one. If only that or similar docs causes problems please attach THIS (or a similar type one causing it). Otherwise, don't file a bug, we can't look at it anyway. IV) Please attach more info if possible (see https://wiki.documentfoundation.org/QA/BugReport/Debug_Information#GNU.2FLinux). Install libreoffice-*-dbgsym or libreoffice-dbg before doing this (and maybe the packages it Recommends and/or -dbgsym/-dbg of the libraries LO depends on). Please note that those *-dbgsym packages are not in the main archive; you need to add the debug archive for that. See https://wiki.debian.org/AutomaticDebugPackages Please also read /usr/share/doc/libreoffice-common/README.gz for common problems ("Problems During Program Startup") If you have NFS/Samba/... file locking problems (i.e. files opened read-only when they should be read-write), also see the "File Locking" section in above file. V) If the bug is also in the version you can get from www.libreoffice.org, file it there (see https://wiki.documentfoundation.org/QA/BugReport) in the first place. If you really think this also should be a bug in the Debian BTS (because it's (release-)critical or otherwise important) please file a bug there too *BUT* note the TDF bug number in the bug or mark it forwarded yourself if you can. Especially this is for feature requests. If you tested other LibreOffice packages and the bug is (not) in version foo from bar, mention that, too. VI) Only report bugs on completely up-to-date systems. Don't file bugs on a obsolete version and neither on sid/testing systems really old. If bugs got fixed in sid, it doesn't make sense to file them anymore. (Exception is security bugs or really critical bugs which should be get fixed in stable.) When you think a dependency is missing/wrong/too lax please be *sure* that this is the case before reporting it. Most times it isn't. Use common sense and the bug severities for judging here. When you think you have an up-to-date system, check whether you really have one. (And do a dist-upgrade, try to reproduce the bug again). Also don't report bugs on broken mix systems unless you are sure about the dependencies/conflicts (see above). VII) Please give as much info as possible (installed OOo packages, installed extensions, "special" configs, additions, changes, whatever). Better too much than too less. (See #396225 for example which was caused by an unsupportable, non-free extension) Thanks.